Coca-Cola brings back ‘Share a Coke’ for Gen Z

For the first time in over a decade, Coca-Cola is relaunching its iconic “Share a Coke” campaign. This time around, it’s targeting Gen Z. When “Share a Coke” first debuted in Australia in 2011, replacing the “Coca-Cola” logo on Coke bottles with 150 of the most popular names in the region, it sold 250 million named bottles and cans in a nation of just under 23 million people. The idea was so successful that, over time, Coca-Cola replicated it in 70 different countries. And this April 1, a new version of “Share a Coke” is rolling out globally.  The bones of the concept are the same as when it debuted more than a decade ago: In each local market, a range of the most popular regional names has been selected and printed onto Coke bottles and cans. This time, though, the campaign is including an expanded range of names, launching on a broader scale, and adding a few digital touches to attract a younger generation.  The company is positioning this relaunch as a campaign with “unprecedented personalization” for Gen Z, but it’s a tough sell in an era when AI has made personalized marketing a much more achievable reality. Instead, it’s more like a nostalgic re-run with a couple modern tweaks—and it might not be enough to impress a new, digitally native generation Coca-Cola’s plan to recruit young consumers According to the industry research firm IBIS, American consumption of soft drinks has been on a steady decline since 1999. That year, the average American would’ve consumed 49.7 gallons of soda, compared to 42.2 gallons today. But while the category as a whole might be losing steam, Coca-Cola remains profitable: Net revenues were up 3% to $47.1 billion in 2024, and the company’s shares have gone up by about 14% in the past year.  For Gen Z, there are a few factors that influence soda consumption. To start, many younger consumers are increasingly interested in wellness, and therefore are choosing “functional beverages” like prebiotic drinks or lower sugar options. But soda isn’t a lost cause, either: As many younger consumers opt to drink less or stay sober entirely, they’re turning to other kinds of drinks at the bar, including plain old soda. Trends like the rise of dirty soda also signal that Gen Z still enjoys a sugary drink here and there.  Islam Eldessouky, Coca-Cola’s global vice president of creative strategy and content, says the company’s idea to bring “Share a Coke” back actually came up while discussing new ways to “recruit as many Gen Zers into the franchise as we can” (a mission that the company has already pursued with new flavor launches like Spiced and Orange Cream).  “One key data point that came up is that 72% of Gen Zers are really aspiring to make real connections,” Eldessouky says. “While we were contemplating different ideas of bringing this aspect of connection to the brand, somebody said, ‘Share a Coke was built on that.’” Originally, he explains, “Share a Coke” was about creating organic connections, like finding a bottle with a friend’s name on it and sharing it with them. In 2011—an era when “the whole notion of personalization was very basic and very primitive,” he says—discovering a Coke with your name on it felt especially exciting. To reinvent the concept in 2025 for a digitally native generation, though, the Coca-Cola team felt they’d have to do something bigger. A more digital ‘Share a Coke’ There are a few ways that Coca-Cola is seeking to make this new campaign feel more weighty. The scale is literally larger. This campaign is launching globally in 120 different markets over the course of the coming year, starting in North America, Latin America, and Asia South Pacific. The actual number of names used is greater as well, though the specific statistics vary by market. This version of the campaign will also include two new digital elements: “Memory Maker,” which lets users scan a QR code on their bottle to upload photos and videos to something like a Coke-powered group chat, and a new customization platform which lets fans order a Coke bottle online with a custom name or word (though, Eldessouky assures me, the platform won’t allow users to enter anything obscene or inflammatory). In addition, Coca-Cola is partnering with McDonald’s on an exclusive “Share a Coke” meal bundle, which will be available in the fast food chain’s restaurants. Coca-Cola says the goal of the ”Share a Meal,” as the company calls its, is to incentivize friend groups to connect in person rather than online. Part of the strategy of this partnership, Eldessouky says, is to provide Gen Z consumers with an accessible, inexpensive “third place.” “The third place is something that Gen Z is really craving, because it’s a very connected generation digitally, but they desire much more connection in real life than other generations,” Eldessouky says. “We’re trying to give [Gen Z] a lot of opportunities where they can actually go and find these third places to connect.” But the ‘Share a Coke’ concept doesn’t need add-ons As a member of the campaign’s target demographic myself, I think the customization platform is a nice add-on that might allow those whose names are less common to still participate in the campaign. But the other elements fall flat. The “Memory Maker” feature, for one, doesn’t exactly feel like the “unprecedented personalization” Coke hopes it will be. Today, given the advent of targeted marketing and AI tools, personalized campaigns just feel a lot less novel. Coca-Cola itself, for example, used AI in 2024 to make a holiday ad that was customized across 12 different U.S. geographies. Frankly, it’s tough to imagine many young people going through the effort of scanning a QR code in the first place, let alone using it to message friends. And a Coke and McDonald’s collaboration makes intuitive sense—but I’m not totally convinced by the idea that it’ll make McDonald’s a novel “third space” for Gen Zers who aren’t already hanging out there. All in all, the new “Share a Coke” … Read more

MEXC Ventures Invests $36M in Ethena & USDE for Stablecoin

MEXC Ventures, the investment arm of the global cryptocurrency exchange MEXC, has made a strategic investment of $16 million in Ethena, a leading innovator in the stablecoin space. In addition to this investment, MEXC has purchased $20 million in USDe, Ethena’s synthetic dollar, in a move aimed at promoting broader use and adoption of the token within the crypto ecosystem. MEXC Ventures recognizes the exceptional vision and execution of the Ethena team, who have accurately identified the growing demand for stablecoins within decentralized finance (DeFi). Their commitment to continuously improving the product with outstanding execution positions Ethena as a trailblazer in this emerging space. Stablecoins, as a critical element of the broader crypto landscape, are a key area of focus for MEXC, and the firm is particularly optimistic about the potential for USDe and Ethena’s broader ecosystem to transform the stablecoin sector. USDe, issued by the Ethereum-based DeFi platform Ethena, aims to address the centralized challenges faced by stablecoins. Ethena is not just creating a stablecoin – it is building an entire ecosystem around USDe. This investment underscores MEXC’s ongoing commitment to supporting blockchain and crypto infrastructure projects that drive innovation and foster mass adoption. “Stablecoins play a pivotal role in the development of the broader cryptocurrency market, and MEXC is fully supportive of their growth. As demand for investment in Bitcoin and other digital assets continues to rise, stablecoins are set to attract even greater investment. MEXC sees Ethena as a key player in the development of diverse stablecoins that will drive the crypto industry forward, supporting broader adoption and providing users with more stable and efficient financial solutions,” said Tracy Jin, COO of MEXC MEXC Ventures is committed to strategic investments and providing comprehensive ecosystem support for blockchain and DeFi projects. By partnering with top public chains and DeFi projects, MEXC Ventures aims to invest in and incubate early-stage projects, while offering operational support such as marketing campaigns and trading initiatives. This strategy ensures that projects can scale effectively, creating mutually beneficial, win-win partnerships. In an effort to boost stablecoin adoption, MEXC has acquired $20 million worth of USDe. This strategic move is designed to encourage users to experience and trade USDe by offering incentives such as zero-fee trading pairs and attractive high-APR staking events, which will be launched with a prize pool of $1,000,000. These benefits will be available to users on centralized exchanges. MEXC believes in investing in crypto-native projects that are built to thrive within decentralized ecosystems. Innovative synthetic dollar, such as USDe, are inherently designed for DeFi and reduce the reliance on centralized stablecoin issuers. Looking ahead, MEXC aims to provide users with more opportunities to hold USDe and earn passive income directly on centralized exchanges, further enhancing stablecoins’ accessibility and utility.

Singapore Airlines and Salesforce Partner for AI Customer Service

Salesforce, the world’s #1 AI CRM, and Singapore Airlines (SIA) announced that the Airline is incorporating Agentforce, Einstein in Service Cloud, and Data Cloud into its customer case management system, enabling it to deliver more consistent and personalized service to its customers. The two companies also plan to co-develop Artificial Intelligence (AI) solutions for airlines at the Salesforce AI Research hub in Singapore, aiming to provide greater value and additional benefits to the industry. Marketing Technology Insights: Dun and Bradstreet Integrates Business Data for Smarter Marketing SIA will utilize Agentforce, an AI system that deploys autonomous agents to perform specific tasks. This helps to streamline its customer service operations, allowing its customer service representatives to focus on providing enhanced and personalized attention in each customer interaction. Data Cloud, the hyperscale data engine built within Salesforce, powers Agentforce by combining relevant data together, enabling the AI agents to better support the customer service representatives with personalized advice and solutions for the customers. SIA will also leverage Einstein generative AI capabilities featured inside Service Cloud to summarize customers’ previous interactions with the Airline. It can also provide guidance on assistance, enabling customer service representatives to better understand and anticipate customer needs and tailor solutions. This will reduce average response times, facilitating more efficient and proactive customer service. “As the world’s leading digital airline, Singapore Airlines is committed to investing in and leveraging the relevant technologies to enhance customer experiences, improve operational efficiencies, drive revenue generation, and boost employee productivity. The SIA Group has been an early adopter of Generative AI solutions, developing over 250 use cases over the last 18 months and implementing around 50 initiatives across our end-to-end operations,” said Mr. Goh Choon Phong, Chief Executive Officer, Singapore Airlines. Marketing Technology Insights: GoTo Launches AI Platform for Automotive Dealerships “Salesforce is a pioneer in agentic AI. Integrating Agentforce, Einstein in Service Cloud, and Data Cloud into SIA’s customer case management system enhances our ability to efficiently assist our customers, and marks the first step in our collaboration. Together, we will co-create AI solutions that drive meaningful and impactful change and set new standards for service excellence in the airline industry,” continued Mr. Goh Choon Phong. “The rise of digital labor, powered by autonomous AI agents, is not just reimagining the customer experience — it’s transforming business. We’re thrilled to partner with Singapore Airlines, a trailblazer in this AI revolution, to elevate their already outstanding customer service to unprecedented heights, augment their employees and collaborate on groundbreaking AI solutions for the airline industry. With our deeply unified digital labor platform, we’re bringing humans together with trusted, autonomous AI agents, unlocking new levels of productivity, innovation and growth,” said Marc Benioff, Chair and CEO, Salesforce. Marketing Technology Insights: Genesys and TeKnowledge Partner for AI-Driven Customer Experiences Source – Businesswire